I. About the AS Piscine Online Store

The online store alibaba1688.com is owned by SC GLADLY SRL, headquartered in Pantelimon, Str. Ecaterina Teodoroiu 25C, registered with the Bucharest Trade Registry under number J23/6834/2023, and having the tax identification number 48960777. Hereinafter, it will be referred to as the “Company” or the “Seller.”

You can contact us through the following methods:

By mail:

  • At the correspondence address: Pantelimon, Str. Ecaterina Teodoroiu No. 25C, Ilfov County.

By email:

  • At the email address office@alibaba1688.com – for inquiries about the order placement procedure, payment methods, delivery methods, product return requests, information regarding any aspect related to personal data protection, etc.
  • At the email address office@alibaba1688.com – for initiating collaborations and partnerships.

By phone:

  • At the phone number 0723088352, for any of the above-mentioned topics.

The Company publishes complete and accurate identification details on the website to allow any buyer to contact it.

By using the contact form available on the website, the client permits the Seller to contact them at the email address voluntarily provided in the “Email” section of the form, regarding the questions asked or comments inserted in the “Message” section. The processing of personal data by the Company will exclusively address communication related to the written request, depending on the buyer’s preference: customer assistance/financial department/technical support.

Filling out the contact form, whether partially or entirely, and submitting it does not constitute any obligation on the part of the Company to contact the client. The Seller reserves the right not to respond to all requests of any nature received through any means of communication (electronic, telephone, in-person, etc.).

II. General Information About the Online Store

This document establishes the terms and conditions of use of the website by the buyer, in cases where no other valid usage agreement exists between the Company and the buyer.

The clauses formulated in compliance with consumer protection legislation included in this document apply exclusively to buyers who qualify as consumers (individuals). Authorized individuals, companies, associations, foundations, and other similar entities are subject to the legal conditions governing relations between professionals.

We encourage you to carefully read this document to avoid any undesirable or unpleasant consequences that the buyer may perceive as having a negative impact on their data and/or the information provided to the seller.

The use of the website—including but not limited to accessing, visiting, and viewing the website and any product—implies the buyer’s agreement to the clauses of this document. The buyer agrees to continually monitor the terms and conditions, as this document may be updated, modified, or supplemented at any time without prior notice from the Company. In case of disputes, the clauses valid at the time of order placement will apply.

The option to place online orders is available only to individuals with a delivery address in Romania.

Placing an order on the website does not require the creation of a user account. Buyers may choose to complete the “guest checkout” form. Registering as a member is offered as a benefit to the Company’s clients, allowing them to view their order history, manage delivery and billing addresses, update member information (such as name, email address, password, etc.), access a list of favorite products, and view available discount vouchers.

III. Intellectual Property

The content of the website, including but not limited to static and/or dynamic graphical representations, text and/or multimedia content, registered trademarks, industrial designs, trade names presented on the website, is the exclusive property of the Seller. The Seller holds all rights obtained directly or indirectly, including through registration, assignment contracts, license agreements, or public disclosure of the mentioned rights and content by any means.

The Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, display, or include any content in any context other than the original one intended by the Company. This includes using content outside the Seller’s website, removing the copyright marks of the Seller on the content, or participating in the transfer, sale, or distribution of materials created through reproduction, modification, or display of the content, except with the express consent of the Company.

The Buyer may copy, transfer, and/or use the content solely for personal or non-commercial purposes, provided that these actions do not conflict with the provisions of this document.

No content transmitted to the Buyer or accessed, visited, and/or viewed by the Buyer creates any contractual obligation on the part of the Company and/or the employee or collaborator of the Seller who facilitated the content transfer, where such transfer exists.

Any use of the content for purposes other than those expressly permitted by this document or by the usage agreement accompanying it, where such an agreement exists, is strictly prohibited.

For any claims regarding a potential infringement of intellectual property rights, you may contact us via email at office@alibaba1688.com.

The Company respects the intellectual property rights of third parties. If you notice that the website contains information that infringes on these rights, please send us a notification at sales@asiscine.ro, or contact us via the fax and phone numbers or correspondence address provided in the section About the Online Store AS Piscine (I) of this contract.

IV. User Registration

The website alibaba1688.com can be accessed free of charge, and simply browsing its pages does not require user registration (creating a user account on the site). However, to benefit from certain services offered by the site, such as purchasing products with additional advantages compared to those available to buyers who purchase as guests, receiving the alibaba1688.com newsletter sent periodically by the seller based on the relevant customer relationship, or checking the status of your orders, you will need to register as a user (create a user account on the site). Registering as a user requires your prior acceptance of the Terms and Conditions of alibaba1688.com and the Data Processing Policy. These regulations form the contractual basis of the relationship between users and the Company.

If you use this site, you are responsible for maintaining the confidentiality of your login information for your user account created on the site, and you agree to take responsibility for all activities performed from your user account.

The online store alibaba1688.com is intended exclusively for individuals who are legally 16 years old or older, meaning only those who have reached this age can create an account on the site. If you are under 14 (fourteen) years of age, you can purchase products from the alibaba1688.com online store only with the assistance of a parent or guardian, who will have the option to create a user account.

alibaba1688.com reserves the right to close user accounts if it deems that the buyer’s attitude/behavior could harm the seller in any way. Situations where a user account may be closed include, but are not limited to: placing and canceling more than two orders after the order has been confirmed (regardless of the method of cancellation—written/telephone), refusing more than two orders under the cash-on-delivery payment system, using offensive language, violating intellectual property rights, or any other situation where the existence or activity of the user’s account could harm the Company in any way.

VI. Newsletter

Based on their alibaba1688.com member profile, a user will receive newsletters from alibaba1688.com. Considering the relevant relationship between the Seller and the Buyer, the latter is expected to receive at least one newsletter from the company weekly, until they unsubscribe either via their account settings or by clicking the unsubscribe link available at the end of each newsletter sent by the company.

The buyer can also receive newsletters from the Seller even if they do not create a user account, by subscribing to the newsletter by filling out the designated field in the dedicated section available on the site.

The personal information collected by alibaba1688.com is used to deliver personalized newsletter content (Name, Surname, Email). Additionally, statistical information is collected, such as the number of newsletter openings and the number of clicks for each link in the newsletter.

Each member is automatically added to the list of users who will receive newsletters, updated whenever consent is withdrawn or unsubscribed. After a user unsubscribes, they will no longer receive any newsletters from alibaba1688.com unless they choose to re-subscribe.

VII. Purchase Procedure

To purchase and take possession of the products offered for sale on alibaba1688.com, the following steps must be followed:

  • Identifying and selecting the products
  • Choosing the preferred payment method, in accordance with the “payment methods” section on the site
  • Completing the order by clicking the “complete order” button
  • Delivery of the ordered and paid products will be accompanied, if applicable, by the warranty certificate, the post-sale service certificate provided by the manufacturer/importer/distributor, and/or other certificates, if applicable.

By placing an order through the alibaba1688.com website, you understand that the Seller may contact you both by phone and by email to address aspects related to the placed order.

Cancellation of an order that has been confirmed by the Seller can occur in the following situations: if delivery is delayed at least twice due to the buyer’s request, if more than three modifications occur within the same order regarding the purchased products, if the product is no longer available in stock and the Seller cannot obtain it from the supplier within 24 hours of confirming the order, refusal of an order with cash on delivery payment method, as well as any other similar situation that causes harm to the Seller or makes it impossible for the Seller to fulfill the contract.

VIII. How to Buy

VIII.1. Prices
Unless otherwise stated, the prices of products displayed on alibaba1688.com represent the final purchase prices and include VAT (value-added tax of 19%, applicable in Romania). The final purchase prices may be recommended prices from manufacturers or suppliers or may be estimated based on standard industry prices for the marketed product. Final purchase prices may not necessarily be the most competitive prices in a specific product segment or for a specific period.

Prices for a product may vary depending on the models/versions available in stock at the supplier.

GLADLY SRL reserves the right to make changes to the prices and technical details on the alibaba1688.com website at any time without prior notice.

The prices displayed on the site are valid only for orders placed exclusively online (remotely).

VIII.2. Payment Methods
To pay for the ordered products, you can choose from the following payment methods: bank transfer/payment order, online card payment through the secure payment processor Netopia Payments, or cash on delivery.

If you choose to pay online by card through the secure payment processor Netopia Payments, after confirming the order, you will be redirected to the processor’s secure page to complete the payment process. After the payment is validated by Netopia Payments, you will receive details about the exact delivery date of the products from a seller’s operator.

If you choose to pay cash on delivery, after placing the order, you will receive an email with the relevant information for your order in the form of a proforma invoice. You will then make the payment for the product to the delivery person, who will issue a receipt for the collected amount.

Delivery charges are calculated automatically based on the weight and destination address of the packages and will be communicated to the buyer for validation prior to completing the order.

The delivery time for an order may vary depending on the period in which it is placed. Under normal conditions, the delivery interval can range from 2 (two) to 5 (five) business days. For orders to be delivered during busy periods (Christmas holidays, Easter holidays, March 8th, Black Friday, etc.), the delivery time may be extended but will not exceed 30 calendar days from the time the order is placed.

Placing a valid online order does not guarantee the reservation and/or delivery of the ordered product. Even in the case of an electronically confirmed order, the order may be canceled under the conditions specified in Chapter VII.

Stock confirmation and product reservation to fulfill the order are carried out by our operators via phone or email.

An order is considered valid when the fiscal invoice is issued, although the contract is deemed concluded at the moment the seller confirms the order through the confirmation email.

IX. Warranty and After-Sales Service

For any details related to the warranty, please contact the service department.

All products sold come with a 1-year warranty (unless otherwise specified).

In case of non-conformity, the Consumer has the right, and the Seller is obligated, to bring the products into conformity free of charge by repair or replacement, according to the Consumer’s choice, or to benefit from an appropriate price reduction or termination of the contract for those products.

In case of non-conformity, the Consumer has the right to request the Seller to repair the product or to replace it, in each case free of charge, except when such a remedy is impossible or disproportionate.

A remedy will be considered disproportionate if it imposes unreasonable costs on the Seller compared to the alternative remedy, taking into account:

  • the value the products would have if there were no lack of conformity;
  • the significance of the lack of conformity;
  • whether the alternative remedy could be carried out without significant inconvenience to the Consumer.

A remedy will be considered impossible if the Seller cannot provide identical products for replacement or spare parts for repair, including due to the lack of equipment or relevant technology.

Any repair or replacement of products will be agreed upon in writing between the Seller and the Consumer and will be carried out within a maximum period of 15 calendar days, without any significant inconvenience to the Consumer, taking into account the nature of the products and the purpose for which the Consumer requested them. The agreed period cannot exceed 15 calendar days from the date the Buyer notified the Seller of the product’s lack of conformity. In case of repair, only new parts will be used.

The Consumer may request an appropriate price reduction or termination of the contract in any of the following cases:

  • if neither repair nor replacement of the product has been provided;
  • if the Seller has not taken the remedial measure within a maximum period of 15 calendar days;
  • if the Seller has not implemented the remedy without significant inconvenience to the Consumer.

The Consumer is not entitled to request contract termination if the lack of conformity is minor.

Upon receiving the products, the Buyer must ensure that the delivered products meet their qualitative and quantitative expectations. Otherwise, the Client may notify the Seller within 48 hours of receiving the order via the email address available in the contact details. Attaching a clear photo of the product for which the non-conformity is invoked is mandatory.

Certain products found on the alibaba1688.com website are intended for professionals, and their assembly/installation must be performed with professional tools and by qualified specialized personnel. For this reason, AS Greenfield Consulting SRL cannot be held responsible for any non-conformities resulting from improper assembly/installation of these products.

X. Description and Right of Withdrawal

alibaba1688.com makes every effort to be as accurate as possible. However, alibaba1688.com does not guarantee that product descriptions or other related materials are accurate, complete, up-to-date, or error-free.

If the buyer chooses to withdraw from the contract, they are required to notify the seller and return the products within a maximum of 14 days from the receipt of the order, in accordance with applicable legislation.

The products must be returned in the same condition in which they were delivered, including all secondary parts/accessories and documents that accompanied the products, and, where possible, in the packaging in which they were delivered. The absence of the original packaging does not prevent the buyer from exercising their right of withdrawal from the contract.

The buyer is responsible for covering the costs of returning the products. If the return is due to the seller’s fault (e.g., manufacturing defect, delivery of a product different from the one ordered, etc.), the company will cover the return shipping costs.

The seller will refund the buyer the value of the product within a maximum of 14 calendar days from receiving the returned product, provided that the product complies with the requirements mentioned in this chapter.

Before the withdrawal period expires, the buyer must notify the company of their decision to withdraw from the contract. To do so, the buyer may choose one of the following options:

  1. Use the provided withdrawal form template.
  2. Make an unambiguous statement expressing their decision to withdraw from the contract.

Withdrawal Form Template (in accordance with Emergency Ordinance No. 34/2014 on consumer rights in contracts concluded with professionals, as well as for the amendment and completion of certain legislative acts):
To: SC GLADLY SRL, located at Str. Ecaterina Teodoroiu Nr.25C, Pantelimon, Ilfov County.
Phone: 0723 088 352

I/we hereby notify you of my/our withdrawal from the contract regarding the sale of the following products:

– Ordered on (*)/received on (*)
– Client Name:
– Client Address:
– Client Signature (only if this form is submitted on paper):
– Date:

If the seller identifies elements that diminish the value of the returned product in the case of a buyer who has withdrawn from the contract, the company will notify the buyer accordingly. The seller reserves the right to refund the amount paid for the product only after inspecting the product, deducting, if necessary, an amount corresponding to the reduced value of the returned product.

XI. Reviews, Comments, Communications, and Other Types of Content

Users may post reviews, comments, or other types of content; send suggestions, ideas, ask questions, propose articles, or other types of materials, provided that their content is not illegal, obscene, threatening, defamatory, does not infringe on privacy rights or intellectual property laws, and does not contain computer viruses, commercial or political messages, or content promoting hatred or intolerance based on ethnicity, religion, race, sexual orientation, collective messages, or other forms of spam. To post reviews, comments, communications, and other types of content, you may not use false email addresses or identities.

alibaba1688.com reserves the right, but does not have the obligation, to remove or edit any content posted by users and is not obligated to periodically review such content. By posting reviews, comments, communications, and other types of content on alibaba1688.com, unless otherwise specified by the Company, you transfer intellectual property rights over the posted materials in a non-exclusive, perpetual, irrevocable manner.

The Company has the right to modify, reproduce, transmit, adapt, publish, or distribute the materials posted by users through any mass communication medium, in any country. By posting reviews, comments, communications, and other types of content on alibaba1688.com, you understand that the Company, for legitimate interests, may publish the content, including the identification data you provided; you guarantee that you own or otherwise control the intellectual property rights of the materials you post; and that the posted materials do not violate any of the conditions for posting reviews, comments, communications, and other forms of content as specified by alibaba1688.com.

alibaba1688.com has the right, but not the obligation, to monitor, edit, or delete any user content or activities on the site. alibaba1688.com is not responsible for and does not assume liability for any materials posted by third parties on the site. alibaba1688.com reserves the right not to publish all comments and articles proposed by users.

XII. Force Majeure

alibaba1688.com, its affiliates, and/or product or service providers to alibaba1688.com cannot be held liable for any delays or errors resulting directly or indirectly from causes beyond the control of alibaba1688.com. This exemption includes, but is not limited to: malfunctions of technical equipment at alibaba1688.com, lack of internet connectivity, telephone connection failures, computer viruses, unauthorized access to alibaba1688.com systems, operating errors, as well as force majeure cases stipulated by the applicable Romanian legislation.

XIII. Advertising

alibaba1688.com may display advertisements for its own products as well as products or services from third parties. By using alibaba1688.com and accepting its Terms and Conditions and Privacy Policy, you explicitly agree to be the recipient of such commercial communications.

XV. Applicable Law

The services offered by the Company through alibaba1688.com are governed by the provisions of applicable Romanian and European laws, especially Law no. 365/2002 on electronic commerce, Government Ordinance no. 34/2014 on consumer protection in distance contracts, Emergency Ordinance no. 5/2015 on waste from electrical and electronic equipment, and Directive 2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE).

The document representing the Terms and Conditions of alibaba1688.com has been drafted and will be interpreted in accordance with Romanian law. In case of disputes, an amicable resolution will first be sought. If such an agreement cannot be reached, disputes between the Parties will be resolved by the competent courts within the jurisdiction of Bucharest.

If any of the clauses above is found to be null or invalid for any reason, this clause will not affect the validity of the other clauses.